Common Area

Furnished

Kitchen

Sofa

Storage Space

Microwave

Laundry

Onsite Maintenance

Central heating / Air Con

En-suite Washroom

Vaccum Cleaner

Fridge/Freezer

COVID-19 Cancellation Policy:
At Cloud Student Homes we understand how important it is to make the right decision with choosing your student
accommodation, as this is often made prior to receiving your exams results and confirmed offer from your University.
We have therefore outlined the changes to our standard Terms and Conditions due to the COVID-19 outbreak so to
provide as much flexibility for your September 2021 stay.
If you are wishing to cancel your tenancy due to the COVID-19 outbreak then the following policy applies in replacement
of the standard Cancellation Terms and Conditions;
4. Cancellation Policy
4.1.Cancellation before moving in
To confirm your room you will need to ensure that you have completed your Assured Shorthold Tenancy (AST)
agreement via StuRents and paid your deposit.
Once you have completed the AST you have until(but not including) 1st July 2021 to be able to cancel your tenancy with
no penalty. Any requests outside the above period will require you to find a student to replace you, who in turn will
need to complete the AST and paid their deposit via StuRents. Once they have passed the 7 day cool off period you will
be released from the tenancy.
4.2.Travel
Due to the COVID-19 travel restrictions to the United Kingdom, if you are unable to travel to your accommodation you
will need to provide written evidence from the Government in your homes country (translated into English), to support
the restrictions at the time of your cancellation.
You will need to let your accommodation team aware of the cancellation no later than 14 days prior to your tenancy
start date, this notification will need to be accompanied with the Government notification as above.
Your accommodation team will then be able to assess the cancellation request and refund your deposit and release you
from your tenancy agreement for 2021/22.
If you do not provide the appropriate evidence, or within the timescales above then you will he held to the full terms of
your AST and full rental payments.
4.3.Visas
If you are due to stay with us however are unable to obtain a Visa either due to the restrictions on travel, or the Visa
offices are currently closed then we will try to hold your room for you whilst your Visa has being processed. You must
ensure that you are informing your accommodation team if your Visa is being delayed.
If your Visa has been refused then you will need to contact your accommodation team within 5 days of the refusal with
the evidence of the refusal in order for your cancellation to be processed and deposit refunded
4.4.First Year Students
No Place No Stay – if you are not successful in gaining your place in your chosen University then you will need to contact
your accommodation team within 5 days of being made aware in order to cancel your AST and your deposit refunded.
If you do not provide the appropriate evidence, or within the timescales above then you will he held to the full terms of
your AST and full rental payments.

Mandale Terrace is a modern student accommodation located in the heart of Stockton's busy city centre. It is ideal for students looking to cut down on commute time as Durham University (Queen’s Campus) is only a 10-minutes’ walk away. When you have a long break between lectures, work out in the on-campus sports centre or grab a few books from the library. Take a walk alongside the River Tee when you need to clear your head.
The area is well-connected to the entire city via public transport, with the nearest bus station just a stone’s throw away. Those who love traveling will love that the nearest train station, Thornaby takes only 3-minutes to reach on foot. Plan a weekend getaway to the other cities and explore your surroundings. Wellington Square Shopping Precinct is within walking distance, so you can buy your groceries and everyday items under the same roof.
All the rooms at this residence are fully-furnished to the highest of standards, keeping in mind the comfort of students. After a tiring day at the university, you can look forward to catching up with fellow residents in the communal spaces, which are perfect for hanging out with other residents.
When you are in no mood to cook, order takeaway or grab dinner from the restaurants, bars, and pubs around you. Our top recommendations are Peking Garden and Vadah, both of which are affordable and therefore popular with students. You can even accompany your friends to a game of bingo at the Mecca Bingo Stockton Chandlers Wharf which is an 8-minutes’ walk away. If you enjoy live music, head over to Ku Bar instead. A 15-minutes’ walk away, it routinely features music bands and will help you dance the night away!

Mandale Terrace

Electricity Included

Water Included

WiFi

Contents Insurance

CCTV

Secure Door-Entry

Gas Included

Heating

Study Table and chair

Wi-fi

Wardrobe

3-4th Bed 

En-suite Bathroom

Shower

1. Comes with comfortable bed with plenty of storage space.2. Features shared kitchen with cooker, freezer, microwave.3. Ensuite bathroom.

Classic En-Suite

Under bed storage

Deluxe En-Suite