Question 1

What is Laurel?

Accepted Answer

Laurel is a modern student housing community offering stylish apartments near Syracuse University.

Question 2

Where is Laurel located?

Accepted Answer

Laurel is located at 311 Forman Avenue in Syracuse, close to campus.

Question 3

What floor plans does Laurel offer?

Accepted Answer

Laurel provides studio, one, two, three, and four-bedroom floor plans.

Question 4

Are Laurel apartments furnished?

Accepted Answer

Yes, all Laurel apartments come fully furnished with bedroom and living room essentials.

Question 5

What appliances come standard in Laurel units?

Accepted Answer

Each Laurel unit includes a washer, dryer, refrigerator, microwave, dishwasher, and range.

Question 6

Does Laurel include internet in the rent?

Accepted Answer

Yes, Laurel provides a matching program based on a lifestyle questionnaire.

Question 7

Is there a shuttle service at Laurel?

Accepted Answer

Yes, Laurel offers a private shuttle to key Syracuse University locations.

Question 8

Does Laurel offer on-site parking?

Accepted Answer

Yes, Laurel provides both garage and surface parking options.

Question 9

Are pets allowed at Laurel?

Accepted Answer

Yes, Laurel is pet-friendly with applicable policies and fees.

Question 10

Does Laurel require renter’s insurance?

Accepted Answer

Yes, residents at Laurel must carry renter’s insurance.

Question 11

How do residents submit maintenance requests at Laurel?

Accepted Answer

Maintenance requests can be submitted through the resident portal or by contacting the office.

Question 12

Can I cancel my lease early at Laurel?

Accepted Answer

Laurel leases are binding and require re-letting if you need to leave early.

Question 13

What furniture is included in Laurel apartments?

Accepted Answer

Laurel apartments include a sofa, coffee table, TV stand, bed, desk, and chair.

Question 14

How are packages handled at Laurel?

Accepted Answer

Packages are stored securely in designated lockers for resident pickup.

Question 15

What amenities does Laurel provide?

Accepted Answer

Laurel features a rooftop terrace, fitness center, study rooms, courtyard, clubhouse, and more.

Question 16

Does Laurel host resident events?

Accepted Answer

Yes, Laurel regularly hosts social events to help residents connect.

Question 17

Does Laurel accept guarantors?

Accepted Answer

Yes, Laurel accepts guarantors for leases.

Question 18

What if I don’t have a guarantor for Laurel?

Accepted Answer

Residents without a guarantor can use Laurel’s approved co-signer alternative program.

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