● Bookings cancelled up to 3-weeks before the check-in date will not be charged.

● Bookings cancelled until 2-weeks before the check-in date will be charged €100.00.

● Bookings cancelled less than 2 weeks before the check-in date will be charged first-month rent.

● Bookings cancelled anytime after check-in, will not be given any refund.

● Upon arrival at the accommodation, all guests can avail of guaranteed satisfaction or a rental refund policy.

● In case of a new lockdown due to Covid19, if the customer decides to leave our accommodation at an early date, a notice rent fee of 21-days will be deducted from the bookings in any circumstances. After that, if there is a remaining rent payment, a credit will be issued according to VivaIreland terms. The security deposit is not refundable in this situation.

The customer can then avail of two alternative options:

Option 1: Offer another bedroom, subject to availability.

Option 2: Receive a full refund of the rental amount, (deposit and booking charges will not be refunded). In case they must leave the property within 24 hours from check-in.

Subtenant’s tenancy will terminate on the date specified in Section 2 unless agreed differently. In case full rent payment has not been completed, termination before above-mentioned date will incur in a penalty charge of the same amount of security deposit paid for confirming the room as specified in Section 4. Paid rent is NON-REFUNDABLE if the Subtenant leaves before the above-mentioned date, whatsoever circumstances may occur, including eviction. VivaIreland may change or discontinue the accommodation and related services and/or website at any time by giving 14 days notice. If the room does not meet the Subtenant’s expectations, the Agent must be informed by either phone or email within 24 hours from the check-in time. The guest must provide photo/video evidence that there are significant deficiencies to the property or that the property is significantly different from advertised.

Enhanced conditions after covid-19 impact: